TRAINNING PROJECT
A banking experience, built to provide trust
Based on testing and analysis of existing solutions, I designed an interface for a full-featured banking app that includes all the main workflows—totaling more than 60 screens. My primary goal was to build trust and give users a greater sense of control through empathetic design decisions.
MY ROLE:
UX Strategy
Wireframe
Design System
Prototype
Clear indicators guiding users through the registration process, as well as easy access to the password management area with flexible options, were among the decisions that boost user confidence even before using the banking tools.
Technical support was included in virtually every step of the app flow—a decision designed to assist users, especially those with difficulties related to digital technology.
